Shipping

Shipping Policy

Where we ship, how long an order takes to leave us, and what to expect after that. Every timeline below is still being finalised — placeholders are marked clearly rather than guessed.

Where we ship

We currently ship within India only. The specific states or regions we can reach are still being finalised; the field above will list them once confirmed.

Order processing time

Processing time is the time between placing an order and it being handed to a courier — separate from the time the courier then takes to deliver it.

Estimated delivery

Delivery estimates are estimates, not guarantees. We do not promise delivery by a fixed date. Actual delivery time depends on your location, the courier's network, and factors outside our control (see below).

Shipping charges

Any shipping charge for your order is shown in the cart and order summary before you pay. Until fulfilment is finalised, shipping is not charged and orders show a shipping line of ₹0.

Tracking

Our courier partner has not been finalised yet, so we cannot name one here. Once your order is dispatched, we will share tracking details (a tracking number and/or link) by email or on your order status page — whichever courier we end up using.

Failed delivery, wrong address, and undelivered returns

Please double-check your delivery address, landmark, and PIN code at checkout — we ship to the address you provide and cannot be responsible for delivery failure caused by an incorrect or incomplete address.

• If a delivery attempt fails because no one was available, the courier will typically make further attempts or hold the package at a local facility, following their own process.
• If a package is returned to us as undelivered (for example after repeated failed attempts, a refused delivery, or an unreachable address), we will contact you to arrange re-shipment or a refund, following the applicable terms in our Cancellation & Refunds Policy.
• Any additional shipping cost caused by an incorrect address supplied at checkout may be passed on for a reshipment.

Delays outside our control

Occasionally deliveries are delayed by events outside our control — severe weather, courier network disruption, regional restrictions, strikes, or similar. We'll let you know if we become aware of a delay affecting your order, but we cannot commit to a revised delivery date in these situations.

Questions about your order

If your order hasn't arrived within the estimated window, or tracking looks wrong, contact us via the Contact page with your order number.